Customer Service:

+1 833-859-6126   9 am – 9 pm (EST) Monday-Friday

[email protected]

•  Attendee grants Emerald the right to use Attendee’s name, image, and likeness, including but not limited to any photographs or video taken of you at the show, for marketing purposes.  
• ATTENTION: Exhibitors and Sponsors at BDNY may utilize badge scanning in order to follow up with you after the show. Please be aware that by permitting an exhibitor/sponsor to scan your badge, your contact information including address, email, phone & fax will be shared with the exhibitor/sponsor, and BDNY will no longer be in control of how your information is used. Questions or concerns? Email [email protected].   
• Emerald reserves the right to accept, reject or prohibit registration for or attendance at its events at any time for any reason.   
• Attendee expressly assumes, and releases Emerald and any affiliates from, all risks, claims, damages, losses, costs and expenses, whether or not reasonably foreseeable, associated with, resulting from or arising in connection with Attendee’s participation, presence or sampling of any products at the event, including, without limitation, all risks of harm, damage, illness (including viruses or illness from any communicable disease or from any sampled products) or injury (including death) to or related to Attendee and his or her person or property.   
• Attendee expressly agrees to fully comply with applicable CDC, state and local health official guidelines relating to all current health and safety measures and protocols (including those related to COVID, if any) required by Emerald and the venue for attendance at BDNY. Emerald reserves the right to remove any attendee from the event for failure to adhere to any such health and safety measures or other protocols for attendance at the event. 
• By agreeing to these Terms and Conditions, you confirm that you have reviewed and agree to the Emerald Privacy Policy. BDNY is an affiliated brand of Emerald X LLC. Emerald and our affiliates would like to keep you informed about related events and services. Information on Emerald’s privacy practices is provided in our privacy policy. We may also share your information with our sponsors, exhibitors and event partners, who may also send you information about their products and services. If you do not wish to receive such information, please visit our website for more information on your privacy choices. 
• Any and all ticket sales are final and non-refundable. This includes all tickets and passes of any kind, without exception. Promo codes are not valid for prior purchases. 

• Emerald is committed to ADA compliance. In accordance with ADA rules, attendees requiring specific aids or services must contact show management in writing at least two weeks prior to the start of the event. For questions or assistance, please reach out to Jennifer Finn at [email protected]

No children under the age of 16 will be admitted on to the show floor during move-in, show hours and move-out. No exceptions. This policy includes exhibitor children of exhibitors and/or guests, under 16. No strollers and scooters will be permitted with the exception of those required for mobility and accessibility.