Amy Fothergill
Director, Interior Design - The AmericasFour Seasons Hotel & ResortsDrawing from nearly a decade with Four Seasons Hotels and Resorts and earlier
experience at Yabu Pushelberg, Amy brings a perspective shaped by both luxury hospitality
operations and internationally recognised design practice. Her background spans luxury
hospitality design and the execution of thoughtfully crafted luxury experiences across
globally recognised brands. Her work spans several notable Four Seasons developments, including Four Seasons Resort Tamarindo, Four Seasons Resort and Residences Cabo San Lucas at Cabo Del Sol, and the recently opened Four Seasons Hotel and Residences Cartagena, along with the recent renovation of Four Seasons Hotel Toronto, reflecting the continued evolution of the brand in its founding market. Her approach is shaped by close collaboration with
ownership groups, operators, designers, and consultants, with a focus on design quality,
guest experience, and brand integrity. Known for her refined eye and thoughtful approach, Amy brings a well-rounded understanding of luxury hospitality, balancing operational awareness with a thoughtful understanding of design, materiality, detail, and contemporary luxury.
From Aesthetics to Experience: The New Role of Design
For decades, luxury hospitality was defined by visible expressions of wealth and status. Today, guest expectations are evolving, with personalization,
…For decades, luxury hospitality was defined by visible expressions of wealth and status. Today, guest expectations are evolving, with personalization, wellbeing, privacy, authenticity, and meaningful connection emerging as the new markers of "luxury.
…For decades, luxury hospitality was defined by visible expressions of wealth and status. Today, guest expectations are evolving, with personalization, wellbeing, privacy, authenticity, and meaningful connection emerging as the new markers of "luxury." As service and experience become the true differentiators, this session will explore how interior designers can help brands and owners deliver on these changing expectations and why the role of desi
…For decades, luxury hospitality was defined by visible expressions of wealth and status. Today, guest expectations are evolving, with personalization, wellbeing, privacy, authenticity, and meaningful connection emerging as the new markers of "luxury." As service and experience become the true differentiators, this session will explore how interior designers can help brands and owners deliver on these changing expectations and why the role of design has expanded far beyond aesthetics. Drawing on examples from hotels, restaurants, branded residences, and experiential travel, panelists will discuss how thoughtful planning, sensory design, storytelling, art, and a deeper understanding of operations and the guest journey can support exceptional service and create experiences that feel deeply personal and memorable. Attendees will gain practical insights into how designers, operators, and owners can work together to redefine luxury for a new generation of travelers and create environments that foster emotional connection, support operational excellence, and deliver lasting value.
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